
If you cannot complete your exam within 30 days of your initial registration, contact ncso@bccsa.ca.
Please see our Exam Study Resources for support. We highly encourage NCSO® / NHSA™ candidates to attend an upcoming Exam Prep Session before attempting the exams.
If a candidate is unsuccessful with one or both exams, they will be required to wait 14 days before reattempting.
After three consecutive unsuccessful attempts, the candidate will have to repeat all NCSO®/NHSA™ BCCSA compulsory courses before being eligible to write the exam again. A failed exam attempt in another province does not affect your BCCSA status.
Computer or laptop, reliable internet, webcam, web browser (e.g., Chrome, Firefox, Edge) with pop-ups allowed. For the best user experience, we recommend using Google Chrome. Smartphones and Tablets will not work.
Quiet, well lit, comfortable room, with no interruptions, for the full 2-hour window.
You are required to show government-issued ID: Acceptable forms of identification include Driver's license, BC Services Card, Nexus, passport, or Certificate of Indian Status. Identification must have a photograph of you, and your name must match your BCCSA account.
We have staff who can help make your NCSO® / NHSA™ experience as straightforward as possible!
To transfer or cancel a registration, you must send a written confirmation to training@bccsa.ca If written notification is not received within the stated time frame, the full course fee will be charged.
The BCCSA and its venue partners reserve the right to cancel any courses due to insufficient enrollment or other causes. In this case, you will be notified by the BCCSA through phone call or email at least 5 business days prior to the course.
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